We collect information to provide better financial management services to our users in Bulgaria and beyond. Here's what we gather:

• Account Information: Your name, email address, phone number, and company details when you register
• Financial Data: Budget information, expense categories, and reporting preferences you enter into our system
• Usage Data: How you interact with our platform, including features used and time spent
• Technical Information: IP address, browser type, device information, and cookies for site functionality
• Communication Records: Messages you send us through support channels or contact forms

We only collect data that's necessary for providing our budget reporting services. You control what financial information you share with us.

Your information helps us deliver reliable budget reporting services:

• Generate accurate financial reports and budget analyses for your business
• Provide customer support and respond to your questions
• Send important updates about your account or service changes
• Improve our platform based on user feedback and usage patterns
• Ensure security and prevent unauthorized access to your data
• Comply with legal requirements and financial regulations in Bulgaria

We don't sell your personal information to third parties. We don't use your financial data for advertising purposes.

We share your information only in specific circumstances:

• Service Providers: Trusted companies that help us operate our platform, like cloud hosting and email services
• Legal Requirements: When required by Bulgarian law or to protect our legal rights
• Business Transfers: In case of merger, acquisition, or sale of our company
• With Your Consent: When you explicitly authorize us to share specific information

All third-party providers sign strict confidentiality agreements and can only use your data for the specific services they provide to us.

Under Bulgarian and European privacy laws, you have several rights regarding your personal information:

To exercise these rights, contact us at help@connect-evo.com or call +359882658832. We'll respond within 30 days of receiving your request.

We take protecting your financial information seriously. Our security measures include:

• SSL encryption for all data transmission between your device and our servers
• Regular security audits and penetration testing by independent experts
• Multi-factor authentication options for your account
• Restricted access to personal data on a need-to-know basis
• Regular backups stored in secure, encrypted locations
• Employee training on data protection and confidentiality requirements

While we implement strong security measures, no system is completely foolproof. We recommend using strong passwords and keeping your login credentials secure.

We keep your information only as long as necessary:

• Active Accounts: Personal and financial data retained while your account remains active
• Closed Accounts: Most data deleted within 90 days of account closure
• Legal Requirements: Some records kept for 7 years to comply with Bulgarian financial regulations
• Support Records: Customer service communications kept for 3 years

You can request earlier deletion of your data, though we may need to retain some information for legal compliance.

Connect-Evo operates primarily in Bulgaria, but some of our service providers are located in other countries:

• Cloud hosting services may process data in EU data centers
• Email services operate under EU privacy standards
• All international transfers comply with GDPR adequacy requirements
• We use standard contractual clauses for any transfers outside the EU

Your data receives the same level of protection regardless of where it's processed.

We use cookies and similar technologies to improve your experience:

• Essential Cookies: Required for basic site functionality and security
• Preference Cookies: Remember your settings and customizations
• Analytics Cookies: Help us understand how users interact with our platform

You can control cookie settings through your browser, but some features may not work properly if you disable essential cookies.

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes:

• We'll notify active users by email at least 30 days before changes take effect
• We'll post a notice on our website highlighting the updates
• The revised policy will include a new effective date
• Continued use of our services means you accept the updated terms

We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have questions about this privacy policy or how we handle your personal information, please contact us:

For privacy-specific concerns or to exercise your data rights, please mention "Privacy Request" in your subject line. We typically respond to privacy inquiries within 2 business days.

If you're not satisfied with our response to your privacy concerns, you have the right to file a complaint with the Bulgarian Commission for Personal Data Protection.